Matrix Programme - Technology (including ERP) & Systems Integration Services (Jaggaer Project: prj_1484)

In March 2021, Government Business Services launched the ‘Shared Services Strategy for Government’ . This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across finance, HR and payroll.
The Matrix Programme (formerly the ‘policy’ cluster) brings together eight departments. These eight departments comprise an amalgamation of those who have already moved to cloud or are yet to move to a cloud-based solution; these are: Non-Cloud Users • Cabinet Office (CO) • Department for Business, Energy and Industrial Strategy (BEIS) • Department for Digital, Culture, Media & Sport (DCMS) • Department for International Trade (DIT) Cloud Users • Attorney General’s Office (AGO) • Department for Education (DfE) • Department of Health and Social Care (DHSC) • HM Treasury (HMT) In addition to these core departments, a limited number of Arm’s Length Bodies will also form part of the initial programme activities. These are: • UK Space Agency (UKSA) • Insolvency Service (INSS) • Government Property Agency (GPA) • Civil Service Commission (CSC) • Office of the Registrar of Consultant Lobbyists (ORCL) • Equalities and Human Rights Commission (EHRC) • Crown Commercial Service (CCS) • Building Digital UK (BDUK) In line with the publish Shared Services Strategy there is potential for additional Arms Lengths Bodies to onboard, however each will be assessed on a individual basis and subject to government principles around the management of public money and HM Treasury green book guidance. The Programme, with the Department for Business, Energy and Industrial Strategy acting as the lead contracting authority, will design, develop, and procure the new technologies and capabilities that are required to help modernise their 'back office' systems. It will deliver a high quality, and good value, system and support service to help streamline the transactions and activities that underpin the way departments are run.
In delivering against the objectives of the Shared Services strategy for Government, the programme will act as a key enabler for change within the Corporate Service landscape, replacing end-of-life technology and overcoming challenges of existing arrangements within each department to deliver substantial cashable and non-cashable benefits for the cluster. The new shared service will have a focus on convergence across data, policies and processes, enabled by a scalable system, paving the way for increasing interoperability across government, with the procurement bringing together : • 46k users based across the UK • 15 instances of 9 different software solutions across the eight departments • 10 service providers, varying in maturity, service provision and position. The Authority is seeking to engage the market to work with the departments and identified stakeholders to ensure the delivery of best in class, VfM (Value for Money), shared HR (Human Resources), Finance services and Payroll which meet the needs of service users. In order to meet the objectives of the Shared Services Strategy for Government, outcomes and user needs of the Departments within the Matrix Programme, this procurement is seeking to purchase a Cloud based service leveraging the capabilities offered by a Software-as-a-Service (SaaS) ERP platform and associated technologies, and the necessary configuration, integration and business change / transformation.