NS&I Business Process Outsourcing - Rainbow Programme

National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers and more than £179 billion of funds under management, best known for Premium Bonds but also offering a wide range of other savings products. NS&I's remit is to raise cost-effective financing for the Government. This is achieved by offering a range of secure retail financial savings products, as an alternative to raising funds on the wholesale market. NS&I's core services are currently provided by Atos IT Services UK Limited, which manages sales processing and customer servicing, in addition to IT and infrastructure services. This contract will end on 31st March 2024. NS&I is embarking on a significant programme of transformation for its outsourced services, called the Rainbow Programme, and this will involve a series of procurement processes commencing from Summer 2021.
An online market engagement event will take place in April 2021, where further information regarding these procurement opportunities will be presented to the market - see below for further details.