Language and Interpretation and Translation Service

Westmorland and Furness Council (hereafter referred to as the Council) is committed to ensuring members of the public can access its services. The Council requires a Language Interpretation and Translation Service to be made available for all Council officers in their support of individuals whose language of choice is not English. This service specification is a key schedule of the contract between Provider and Council, setting out the key responsibilities and expectations of the Provider in delivering a Language Interpretation and Translation Service (the Service) on the Council's behalf The Service supports individuals who require a language interpreter or translator to communicate with Council officers and partner agencies. The Service supports the Council meet its public sector equality duty by removing or minimising disadvantages faced by people whose language of choice is not English.

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