63112100: Passenger baggage handling services
Detailed information about the contract
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Network Rail (NR) is looking to find a partner to support with the management of lost property and baggage storage. The lost property management is a requirement of Network Rails partnership with its TOCs (train operating companies). The partnership will support the aims of the NR “Putting Passengers First” programme by ensuring we provide vital passenger services as well ensuring the highest possible repatriation rates for items lost across the rail network.
This opportunity will not only generate sustainable income from the estate for investment in the rail infrastructure it will also ensure that the cost of the lost property operation is profitable from the baggage storage activities. NR wishes to engage with Suppliers on this opportunity prior to going out to tender.
NR is looking for a Supplier will be responsible for the full end-to-end service for the management of luggage storage and lost property and revenue generation. NR will hold a Supplier Day in London on the 1st of February 2023 where Suppliers will learn more about this opportunity.
Please find details of how to register on page 6 of the RFI document entitled Left Luggage and Lost Property in NR Managed Stations. This can be found under "view Current Opportunities" on our eSourcing Portal Bravo
https://networkrail.bravosolution.co.uk/web/login.html
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