Future Case Management - Commercial Off The Shelf options

The Insolvency Service (INSS) have a legacy case management system that is nearing end of life and have initiated a project to identify the best approach to deliver a replacement.  Options being considered are leveraging an existing configurable platform (MS Dynamics) or procuring a specifically developed Commercial off the Shelf (COTS) Insolvency case management system. The purpose of this Prior Information Notice (PIN) is to investigate the feasibility of using a COTS product with an overarching assumption that the product should support many of the required functions out of the box and require limited configuration/development when compared to the configurable platform option.
The areas planned to be appraised are:

• ability to deliver functional requirements
• ability to meet non-functional and technical requirements
• cost of delivery and ownership
• time to deliver
• key risks associated with delivery