NCDS Support Service Contract

The National Communications Data Service (NCDS) provides key services to Law Enforcement Agencies (LEAs) and Wider Public Authorities (WPAs) within the Communication Data Services area. As part of this requirement, NCDS need to have arrangements in place that supports its operations to the LEA community.
NCDS is purchasing ‘service contracts’ to facilitate the delivery of its Communications Data (CD) applications and the AWS Cloud Infrastructure in which they reside. The scope of the purchase is 2nd Level and 3rd level application support (or a DevOps solution), Application Lifecycle Maintenance (ALM) to deliver minor enhancements, and an AWS infrastructure support function.
The Authority is looking either to use an existing Government Framework to run a mini-comp, or a compliant PCR2015 route. For example a competitive Procedure with Negotiation.