Services for leaseholders, commonhold unit owners and park home owners

The Government currently funds information and free advice services for leaseholders and park home owners in England and Wales. These services aim to: 1) improve individuals' understanding of their rights and responsibilities relating to the leasehold and park homes tenure and government policies which affect them; 2) allow individuals to make informed decisions on next steps where issues arise, including wanting to make changes to their property or living circumstances or how their building/park home site is run/ owned; and 3) enable individuals to engage more confidently with third parties to progress their issue; and 4) support individuals to achieve outcomes which they are content with wherever possible. To deliver these objectives the services provide detailed online resources and currently offers the chance to make an enquiry by email, or by booking a fifteen-minute telephone call. All advice is provided by legally qualified advisers (law degrees or other professional qualifications) who will seek to assist individuals with the aims outlined above. The Government is considering how these services should be delivered and this engagement exercise is seeking to establish whether there is potential interest from organisations which are able to provide the required services. At this stage, we are interested in all contributions which will inform our analysis and recommendations on the future model and how we proceed. Should your organisation be interested in this "Pre-Market Engagement" exercise then please email the below email address: Commercial@levellingup.gov.uk Your organisation will be required to sign an NDA and once said NDA has been executed by both parties DLUHC will send further information pertaining to this exercise to your organisation.