Non-Emergency Patient Transport Service (NEPTS) NHS/SOEPS/23.922 ME

NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the commissioning of a new term of provision for Non-Emergency Patient Transport Service from April 2025.
The aim of this service is to provide transport for eligible Sussex patients with a medical need, between their places of residence, primary, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts and stakeholder partners.
It Is anticipated that the contract period will be for a period of 10 years with the option to extend for up to a further two years, commencing 1st April 2025. The tender release date is scheduled for June 2023. A standard NHS contract will be used for this service. The purpose of this advert is to invite the market to an engagement event on 3rd May 2023 for the provision of a NEPTs service by testing key themes from the new service model and provide the ICB with valuable information to ensure that the Service Specification is fit for purpose. A further tender advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent tender process if you choose not to attend this market engagement event but the Commissioners wish to understand your views on the proposed model, activity and financial envelope.