BEST Transformation Programme Delivery Partner NCC830B

The Council is preparing to procure a Strategic Delivery Partner that will support the Council’s three year transformation journey "BEST" to make the Council more modern, efficient, and fit for purpose whilst delivering sustainable financial savings.  BEST will transform the way services are delivered and how the Council operates to achieve the best outcomes for its customers and residents. The key aims are improved customer experience, enhanced experience for staff and improved efficiency and effectiveness. Highly specialist support is required from a delivery partner to enable the design delivery and implementation. The Council is inviting supplier views on the proposed service via this market engagement questionnaire.