West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay

79342300: Customer services

Contract details

Detailed information about the contract

Id
ocds-h6vhtk-02bdea
Title
West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay
Description

Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Companies (TOC's); West Midlands Trains (WMT), Greater Anglia (GA) and East Midlands Rail (EMR) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfilment and reporting.

Buyer
ABELLIO TRANSPORT HOLDINGS LIMITED
Date Published
Unknown
Status
Planned
Classification
79342300: Customer services
Value
Unknown
Procurement Method
""
Procurement Method Details
Unknown
Tender Deadline
Unknown
Contract Start Date
2025-01-23
Contract End Date
2025-01-23
Suitable For Sme
false
Suitable For Vcse
false
Documents
No documents found.