Rail Ombudsman

79342300: Customer services

Contract details

Detailed information about the contract

Id
ocds-h6vhtk-0352a7
Title
Rail Ombudsman
Description

The May 2021 Williams-Shapps Plan for Rail (WSPR) states that ORR will take over responsibility from the Rail Delivery Group (RDG) for sponsoring the Rail Ombudsman. As part of this new role the ORR is consulting with stakeholders over the future operating model (Consultation on a draft Rail Ombudsman operating model (orr.gov.uk)). In parallel with this, the ORR would like to seek the views of possible participants/future bidders/industry in the specific areas listed in the procurement section below.

Buyer
OFFICE OF RAIL AND ROAD
Date Published
Unknown
Status
Planned
Classification
79342300: Customer services
Value
Unknown
Procurement Method
""
Procurement Method Details
Unknown
Tender Deadline
Unknown
Contract Start Date
2025-01-23
Contract End Date
2025-01-23
Suitable For Sme
false
Suitable For Vcse
false
Documents
No documents found.