WAYfinder - outreach services for people at risk of, experiencing or have experienced homelessness

This is Notice of the Council's intent to issue a tender for the delivery of Homeless Outreach Services. This Service has been designed as part of 'All in For Glasgow'. The 'All in For Glasgow' design team is made up of people with experience of homelessness, third and independent sector service providers, and Glasgow City Health and Social Care Partnership. The WAYfinder name was suggested following an 'All in for Glasgow' event. A participant with lived experience observed that a support service’s main aim should be understanding the person they are supporting, and to do so should simply ask ‘Who Are You (WAY)?’ The service’s overarching aim is to help people who are at risk of homelessness or who are homeless or who have experienced homelessness find their way to settled, sustainable and secure housing. The General WAYfinder Provision will:

• Employ the principal of the ‘sticky’ support team. This team of named workers will support people through their entire homeless journey
• Help to join up the commissioned, community and statutory service interactions, to deliver a whole-system response
• Adopt a Trauma & Psychologically Informed Environment (PIE) approach to support
• Embody the no wrong door approach and people will be able to access the service at any stage of their homeless journey
• Support people face to face, on the street, in their accommodation or their community The contract length will be 4 years with an option to extend for a further 2 years. The total estimated value (including extensions) is 66 Million Pounds. The service will have 6 lots, lots 1-4 will be single supplier awarded block contracts. Lot 5 will be cost and volume and Lot 6 will be an unranked framework.