Critical Care Transfer Coordination Service (Call Handling) – East Midlands

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England Midlands (referred to as the Commissioner), is undertaking a market engagement exercise to understand the current and future capacity and capability of the providers and potential providers within this specialised area. Interested parties are encouraged to register their interest and participate in the market questionnaire which will provide feedback to commissioners.
The service provider will receive and coordinate urgent and emergency requests made via telephone and digital routes 24 hours a day, 7 days a week, 365 days a year from specialised service leads who require advice on resuscitation and stabilisation, to facilitate cot/bed locating from within and outside the East Midlands region, and/or to facilitate patient transfers to and from general hospitals to specialist treatment centres via the commissioned Ambulance Transport Provider (currently St John Ambulance).