Culture of Care: Quality Improvement Change Plan (Learning and Development)

NHS England is notifying the market that in October 2023, we intend to issue and Invitation to Tender (ITT) to procure a supplier or consortium of suppliers to deliver training and coaching to implement and embed the national Mental Health, Learning Disability and Autism Quality Transformation Programme: Culture of Care: Quality commitments and standards. This involves delivering training, coaching and mentoring to at least 60 providers of inpatient mental health services between December 2023 and December 2026. The work forms a significant part of Theme 2. Improving culture and supporting staff
of the Mental Health, Learning Disability and Autism Quality Transformation programme (https://www.england.nhs.uk/mental-health/mental-health-learning-disability-and-autism-inpatient-quality-transformation-programme/)

This contract will include delivering on four of six key interventions:
• Executive leadership coaching
• Cross organisational quality improvement training
• Move away from risk stratification through training and coaching
• Quality Improvement training for wards

The Culture of Care: Quality commitments and standards are currently passing through final review and more detail will be available in the specification and ITT documentation. The key commitment areas are expected to be:
1. Lived Experience integration at all levels  
2. Safety
3. Relationships
4. Staff Support
5. Equality
6. Avoiding Harm
7. Needs-Based Care
8. Empowering Choice
9. Nurturing Environment
10. Activities and Initiatives on the Ward
11. Therapeutic Support
12. Transparency

This procurement is subject to approval and NHS England governance processes.