NHS Cambridgeshire and Peterborough ICB, Digital Enablers Programme: New Model of Care, Digital Front Door, Workflow Optimisation, Health Optimisation - Market Engagement

This is a market engagement for Cambridgeshire and Peterborough ICB. We are looking for a Partner to help us deliver a Digital Front Door (DFD) as a single entry-point for citizens managing their care. We estimate this would be across a 5-year period (+extension option), with the value being split across this timeframe. The DFD aims to provide access to a set of products, services, and relationships with partners in the delivery of health and care which help us co-ordinate care, personalise interventions and actions and enable us to centralise some services to make them more efficient. Some of these products, services and partnerships work well in our area now. In some areas we have gaps, duplication, and lack of integration, which can make it difficult for people to interact effectively with us. They also present challenges to staff working in our care system. Cambridgeshire & Peterborough is home to circa one million people representing highly diverse communities. The ICB is aware that 112,000 people across Cambridgeshire and Peterborough live in the 20% most deprived quintile, 18.4% of our population is aged 65+, 9.1% of the population use English as a second language and we have an estimated 77,000 unpaid carers. It is vital that we can meet the care management needs of our population through our digitally enabled New Model of Care. Our case for change covers improved patient outcomes, enhanced efficiency, improved accessibility, better information, personalised care options, cost effectiveness and data driven insights. The aim is to reduce current fragmentation and variation so that that patients and staff enjoy a consistently better experience wherever they live or work in our ICS. We want to enable citizens to take more control over their health and care by using technology provided by proactive and responsive partners who understand and can react to their needs. Similarly, we want to enable digital and data-driven approaches to anticipating health needs and be more pro-active in providing earlier support to citizens. This Market Engagement Prior Information Notice (PIN) outlines the requirements for the proposed Digital Front Door, Workflow Optimisation, and Health Optimisation for citizen care and asks potential partners to consider how they can work with us to improve our situation. We welcome feedback and insight from the market. Vendors are invited to complete the market engagement survey available on Atamis to help us further develop our thinking and proposal. We want to understand the market's appetite and capability to deliver a range of integrated products and services. Please use the 'Health Family' e-procurement system (Atamis) to register your interest and for further information: https://health-family.force.com/s/Welcome - ref C308563