48450000: Time accounting or human resources software package
Detailed information about the contract
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This PIN is a Pre-Market Engagement issued by Tai Tarian to encourage HR & Payroll business application suppliers to register and attend a meet the buyer session for an anticipated procurement process. Tai Tarian is a not-for-profit Registered Social Landlord that was set up in March 2011 to manage, maintain and improve over 9,000 properties spread throughout the Neath Port Talbot County Borough. Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams: 1) Customer Experience – At the root of the strategic themes upon which all others are built is customer experience. We have a clear need to continuously assess the services, experience and customer journey with an aim of becoming externally accredited/recognised for our high-quality customer experience. 2) Colleague Experience – It is apparent that a key theme of change is around the colleague experience and ensuring that we deliver the highest quality experience to create a high-performance environment that attracts and supports the best talent we can gain access to. 3) Organisational – There are a number of goals that sit at the organisational level, particularly around having absolute clarity on the offerings, services and resulting operating model that needs to orient more towards our customer experience. 4) Data and Digital – Much of how we will deliver in the future will be underpinned by modern platforms and applications that allow us to derive insight from our data, which will be well managed, in order to become an evidence based organisation that is delivering high quality digital experiences for all. 5) Business Systems – There is a significant level of legacy and technical debt that has been built up over time that will have to be addressed as part of the transformation. This theme picks up these underpinning activities that are necessary to enable the transformation. We want our core business systems to work in a way that: 1) Supports standard ways of working, better data collection, accuracy, completeness and security 2) Enhances colleague experience and efficiency and effectiveness of operational decision making through standardised and ad-hoc reporting 3) Creates a single view of our colleagues, removing double handling and manual inefficiencies 4) Supports enhancements in the colleague experience 5) Supports an ‘industry standardised’ IT architecture, open API’s and the ability to extract data 6) Demonstrates future proofing and scalability for a 10-15 year horizon
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